Faq

  1. How do I make a purchase?
    Browse through our All Products section. Once you have found an item, click on the 'Add to Cart’ button below each item. Review your selection by clicking the bag icon at the top right of the page. To complete your order, click on the ‘Check Out’ button

  2. How can I track the status of my order?
    We usually ship out all our products that we receive within 2 working days. At the time of shipping, you get a notification on your whatsapp. You will receive a link from us to track your shipment.

  3. How much is the delivery fee?
    We offer complimentary shipping to Pan India on all orders placed throughout our website. No strings attached.
  4. Can I exchange the product?
    Yes, the product can be exchanged only once. You have to go our website and click on the Returns/Exchanges Request at the Footer. A code will be generated. Our delivery partner will pick up from your address and the new size/product will be delivered.

  5. What is the return policy?
    We have a 7 day return policy only on returnable items.You have to go our website and click on the Returns/Exchanges Request at the Footer. A code will be generated. Our delivery partner will pick up from your address. You have to ensure that the item returned are unused, unworn and the original tags are intact. Once the product is picked Refund will be initiated in 3 working days to the original source account for prepaid orders. For COD orders cashfree link will be sent to the registered email ID. A reverse shipment fee of Rs 150 will be deducted at the time of refund per order, regardless of the number of items within that order. This means that if an order contains multiple items, only a single deduction of Rs 150 will be made for the entire order, not on each individual clothing item.

  6. What makes 97th Hour menswear unique?
    At 97th Hour, we pride ourselves on our meticulous attention to detail and commitment to quality. Our garments are crafted using 100% cotton compact yarn, ensuring a soft and comfortable feel against the skin. What sets us apart is our proprietary Gold dying process, which not only enhances the vibrancy of our designs but also results in an exceptionally soft fabric that you'll love wearing.
  7. What is the Gold dying process?
    The Gold dying process is an exclusive technique we employ to elevate the quality of our fabrics. Through this process, our fabrics undergo a special treatment that not only enriches the color saturation of our designs but also imparts an unparalleled softness and smoothness to the fabric. It's this attention to detail that makes our menswear truly exceptional.
  8. Are your garments safe for sensitive skin?
    Absolutely. We understand the importance of comfort, especially for those with sensitive skin. That's why we ensure that our menswear is crafted from premium-quality materials, including 100% cotton compact yarn, which is known for its softness and breathability. The Gold dying process further enhances the fabric's gentleness, making it safe and comfortable for all skin types.
  9. What makes your polo shirts stand out?
    Our polo shirts are a true testament to our dedication to craftsmanship and innovation. Each polo undergoes a Nano needle embroidery process, ensuring precise and durable detailing that sets our brand apart. Moreover, the addition of a jacquard collar adds a touch of sophistication and uniqueness to our polo shirts, making them a standout choice for the modern gentleman.
  10. How do you ensure quality control?
    Quality is our top priority at 97th Hour. Every step of our manufacturing process, from sourcing materials to final production, undergoes rigorous quality checks to ensure that only the finest products bear our name. Each garment is meticulously inspected for any flaws or imperfections before it reaches your hands, so you can trust in the durability and excellence of our menswear.
  11. How do I care for my 97th Hour garments?
    To ensure the longevity of your 97th Hour garments, we recommend following the care instructions on the garment's label. Generally, we advise washing our garments in cold water and air-drying them to maintain their softness and vibrancy. Avoid using harsh chemicals or bleach, as these can damage the fabric and affect the integrity of the design.